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Privacy Policy

What we collect, why we collect it, and the control you keep over it.

What we hold

Your phone number, verification documents, transaction history and the device details needed to keep the account secure.

Why we hold it

To run your account, meet anti-money-laundering obligations, and detect fraud. We do not sell personal data.

Your rights

You can request a copy of your data or ask for deletion once our legal retention period has passed.

18+ only. Betting involves risk — never stake more than you can afford to lose.

Frequently Asked Questions

How do I deposit?

Open your wallet, tap Deposit, enter the amount and confirm the M-Pesa prompt that arrives on your phone. The balance updates as soon as Safaricom confirms it.

How long does a withdrawal take?

Withdrawals go back to the M-Pesa number registered on your account and normally settle within a few minutes. Large payouts may be held briefly for a verification check.

I forgot my password — what now?

Tap Forgot password on the login screen, enter your phone number, and follow the reset code we send you by SMS.

Is Betbora licensed?

Yes. Betbora operates under a BCLB licence issued in Kenya. The licence details are set out in our Terms and Conditions.

License

Betbora is licensed by BCLB (Betting Control and Licensing Board of Kenya) under the Betting, Lotteries and Gaming Act, Cap 131, Laws of Kenya.

18+ Only

You must be 18 years of age or older to register or play on Betbora. Gambling is addictive. Gamble responsibly.

Responsible Gaming Policy

Betbora is a real-money gambling platform. Please only bet what you can afford. For gambling addiction help and support please contact us or review our Responsible Gaming Policy.

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